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NDIS Support Worker Chermside

Support workers for Chermside and Brisbane's northside — help at home, getting out, transport and everyday skills.

3 min read

NDIS support in Chermside

Chermside is where the northside comes to shop, see a specialist and change buses. Westfield, The Prince Charles Hospital and the bus interchange sit within a few blocks of each other, and the suburbs around them — Aspley, Kedron, Wavell Heights, Stafford — are quiet streets full of families. We support NDIS participants across this patch: at home, out and about, and to and from the places that matter to you.

What we help with

The four core supports, in plain words: help at home (mornings, meals, the house), getting out and about (community access, social time, sport), transport (appointments, work, school, day programs) and everyday things and skills. If you are not sure what fits, call — we will work it out with you. See the four supports.

What support looks like around Chermside

A week here often has a hospital appointment in it. The Prince Charles is a big campus, and having the same worker who knows which entrance to use and how long parking takes is worth a lot. Buses run well along Gympie Road and into the city, so we can plan around them or drive you door to door — your call. For community hours there is the library, the aquatic centre, the parkland along Kedron Brook, and Westfield when the weather is bad. We keep the outings to what you actually enjoy, not a set program.

Why a small, founder-led provider

You will talk to Heidi, the founder, when you first call. She matches workers by suburb and by personality, not from a roster in another state. If the person we send is not the right fit, say so and we rematch — no fuss, no fee. That is the difference a small provider can make on the northside.

How to check a provider is legitimate

There are people in this industry who should not be. Whoever you choose in Chermside — us included — you can ask for all of this:

  • An ABN you can look up. Ours is 48 691 121 525 (check it on the ABR).
  • NDIS Worker Screening for every worker, plus a Blue Card where they work with children. Ask to see the clearance, not just the promise.
  • Insurance — public liability and professional indemnity. A legitimate provider will show you the certificate of currency.
  • Rates at or below the NDIS price guide, in writing before the first shift. How our pricing works.
  • A written service agreement you can read before you sign and end without penalty.
  • A complaints pathway that goes outside the provider — the NDIS Commission on 1800 035 544. Ours is here.

We are not an NDIS-registered provider, which is why we work with self- and plan-managed plans. We say that up front rather than let you find out later.

How it starts

  1. Call 0403 886 293 for a 10-minute chat with Heidi, or do the 1-minute check and we will call you.
  2. A free meet-and-greet with the worker before you commit to anything.
  3. A simple service agreement, then support starts — usually within one to two weeks.

Prefer email? admin@keystonecommunitycare.com.au. Or use the contact page and we will get back to you the same or next business day.

Nearby suburbs we also cover

Aspley · Kedron · Wavell Heights · Stafford · Nundah · Geebung.

Just outside these? Ask. We would rather tell you honestly on the phone than list every postcode. For the bigger picture see NDIS support workers in Brisbane.

Other Brisbane pages

Gold Coast

Want to talk about support in Chermside?

Call Heidi for a 10-minute chat, or answer four quick questions and we'll tell you honestly whether we're the right fit.