NDIS Guides & Resources
Plain-English guides to help you understand the NDIS, core supports, and how to get the most from your plan in Brisbane and the Gold Coast.
NDIS guides
Longer reads that explain how the scheme works.
NDIS Core Supports in Brisbane and Gold Coast
Understand NDIS core support categories — daily living, community participation, transport, and consumables.
8 min readSelf-Managed NDIS: A Complete Guide
Everything you need to know about self-managing your NDIS plan — benefits, responsibilities, and tips.
9 min readSelf-Managed vs Plan-Managed NDIS
A plain-English comparison of the two ways of managing your funding that let you choose your own provider — and how to decide.
6 min readHow to Choose an NDIS Support Worker
The checklist that matters, the exact questions to ask a provider, and the red flags that mean keep looking.
6 min readOur supports, in plain words
What each of the four supports looks like day to day, and how it is billed.
Help at Home
Personal care, meals, the house and the routine — done with you, not for you.
4 min readGetting Out and About
Community access: sport, the beach, markets, classes, friends — a life outside the house.
4 min readTransport
Lifts to appointments, work and activities, and learning the route yourself if that is the goal.
3 min readEveryday Things & Skills
Cooking, budgeting, public transport, appointments — building independence one skill at a time.
4 min readWorking with Keystone
Pricing, who we are, and where we work.
Pricing & How NDIS Funding Works
Price-limit rates, self- vs plan-managed invoicing, cancellations, travel, and our no lock-in service agreement.
5 min readAbout Heidi & How Keystone Works
Who you are dealing with, what a first visit looks like, and the ABN, screening and insurance behind us.
5 min readNDIS Support Workers in Brisbane
Inner city and northside, southside, bayside and the Redlands — where we work and what support looks like here.
6 min readNDIS Support Workers on the Gold Coast
Southport to Coolangatta — workers who live this side of the M1, and what a week looks like.
6 min readNot Sure Where to Start?
Our free eligibility checker tells you in 30 seconds whether Keystone can support you. No sign-up, no commitment.